Assignment Management
End-to-end handling of your recovery orders, accepting assignments, and loading cases.
- Accepting/Declining
- Order Loading
- Coverage Verification
- Priority Assessment
Appointment & Communication
Professional debtor communication, de-escalation, and lot redemption scheduling.
- Redemption Scheduling
- Customer Service
- Call Auditing
- Real-Time Updates
Skip Tracing & Investigation
Advanced data mining, social media deep-dives, and database research to locate assets.
- Advanced Skips
- Asset Location
- Background Checks
- Contact Info Updates
Financial Management
Specialized bookkeeping, driver pay calculations, and immediate lender invoicing.
- Same-Day Invoicing
- Driver Pay
- Expense Tracking
- Billing & Bookkeeping
Storage & Logistics
Managing digital lot inventory, transport coordination, and personal property tracking.
- Lot Management
- Driver Comms
- Property Tracking
- Vehicle Logistics
Field Agent Support
Real-time dispatch support, rapid condition report processing, and emergency assistance.
- Real-Time Support
- CR Processing
- Performance Tracking
- Delay Prevention
Administrative Support
Comprehensive daily administrative tasks to keep your business running smoothly.
- Email Management
- Document Prep
- Travel Arrangements
- Data Organization
Customer Support
Professional, US-focused customer service for your clients, ensuring high satisfaction.
- Omnichannel Support
- Ticket Resolution
- Client Onboarding
- Live Chat
Lead Generation
Targeted outbound campaigns and prospect research to consistently fill your sales pipeline.
- Prospect Research
- Outreach Campaigns
- CRM Updates
- List Building
Back Office Operations
Robust back-office support including compliance tracking and vendor coordination.
- Data Management
- Compliance
- Vendor Coordination
- Inventory Management