Privacy Policy
At Admin Assist, we take your privacy and the security of your data extremely seriously. This policy outlines how we collect, use, and protect your information.
1. Information We Collect
We collect information that you provide directly to us when you use our website, contact us, or engage our services. This includes:
- Contact Information: Name, email address, phone number, and company details.
- Service Data: Information related to your repossession operations, software stacks (like Clearplan/RDN), and specific workflow requirements.
- Usage Data: Automatically collected data such as IP addresses, browser types, and interaction metrics on our website.
2. How We Use Your Information
We use the collected information for the following enterprise purposes:
- To provide, maintain, and improve our remote administrative services.
- To process your service requests and manage your account.
- To communicate with you regarding updates, security alerts, and support messages.
- To comply with legal obligations, including FDCPA regulations relevant to our industry.
3. Data Security & Confidentiality
Because we operate within the repossession and financial recovery sectors, security is our top priority. We implement enterprise-grade security measures to protect your data against unauthorized access, alteration, or destruction. All our remote staff operate under strict NDAs and utilize secure, encrypted connections. We do not sell, rent, or trade your personal information to third parties.
4. Third-Party Integrations
Our services often require integration with third-party platforms (e.g., Clearplan, RDN, Zendesk). While we ensure secure API connections, your data on those platforms is also governed by their respective privacy policies.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our compliance team:
Admin Assist Compliance
Coastal Highway, Lewes, DE 19958
Phone: (407) 900-0208