Built for High-Volume Excellence
Your field agents should be focused on the road and safely securing assets, not typing on a laptop. Our dispatch support team acts as their co-pilot, entering condition reports, processing updates, and handling emergencies in real-time.
Agents Are Too Busy Typing to Drive
- Agents spending 20 minutes per stop entering condition reports
- Delayed updates to lenders because agents are on the road
- Lack of real-time support during hostile recoveries
- Poor routing causing agents to cross paths inefficiently
"Stop letting operational friction dictate your growth. We provide the leverage you need to scale effortlessly."
Core Capabilities
Discover how our specialized team executes tasks flawlessly and efficiently, integrating directly with your proprietary tools.
Real-Time Field Support
Acting as a digital co-pilot, communicating via Slack or radio.
Delay Prevention
Processing condition reports (CRs) instantly while the agent drives to the next stop.
Emergency Assistance
Rapidly verifying orders or contacting authorities during hostile situations.
Performance Monitoring
Tracking agent scans, hits, and route efficiency via Clearplan.
Dynamic Night Routing
Identifying dense clusters of assignments and dynamically updating routes during graveyard shifts.
On-Hook Approvals
Instantly securing verbal releases from lenders when an agent has an 'On Hold' vehicle on the hook.
Why Choose Admin Assist
We don't just provide remote workers; we provide strategic operational partners.
Agent Safety First
We take the admin burden off so they can keep their eyes on their surroundings.
Instant CR Processing
Agents upload raw photos; we build and submit the formal CR.
Route Optimization
We help identify the most dense clusters of addresses for night runs.
Always Awake
We provide dedicated night-shift dispatchers for your graveyard agents.
Native Technology Integration
Our professionals come pre-trained on the platforms you already use.
Frequently Asked Questions
Everything you need to know about our Field Agent Support service.
Do you work night shifts?
How do agents send you condition reports?
Can you update Clearplan statuses?
How do you handle hostile situations?
Do you monitor LPR hits?
Can you request on-hook approvals?
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